Warranty.
Warranty Coverage
Airguns — 1 year
Airguns include a 1-year limited warranty from the date of purchase against defects in materials and workmanship.
Optics — 1 year
Optics include a 1-year limited warranty from the date of purchase against defects in materials and workmanship.
What is not covered
- Normal wear and consumable items
- Damage caused by misuse, improper operation, incorrect ammunition or caliber, neglect, modification, or unauthorized repair
- Cosmetic wear that does not affect operation
- Loss or damage caused during customer-arranged shipping
How to start a warranty claim
Contact us, call +1 937-597-7777, or email support@northtac.com with your order number, product serial number, a short description of the issue, and photographs when relevant.
Monday–Friday, 9:00 AM–5:00 PM Pacific Time.
If we miss your call, please leave a message—we will call you back.
Airguns, optics, and ammunition are final sale once shipped and cannot be returned or exchanged. Approved defects affecting airguns or optics are handled through the applicable 1-year warranty service rather than a return or exchange.
